Product Order
Commercial and Residential vinyl: no multiple cuts for the same order.
▪ All of the following products are sold by the full box only:
▪ Ceramics
▪ Commercial Carpet Tile
▪ Connexx Matting
▪ Laminate
▪ LVT / VCT Tiles
▪ Protectwall accessories
▪ Wood
▪ Tredsafe Stair Nosing orders should be placed on the Stair Nosing Order Form
▪ Indent Weld Rods will only be sold by the full coil; 50LM.
▪ No Project/Contract or Special pricing will apply to Weld Rods.
Indent Orders
Products ordered for a specific project and from non-stocked lines (also known as “Indent Orders”) are subject to production minimums, overages, manufacturer non-cancellation policies and special freight requirements. These will be outlined in your order confirmation email.
Please note there may be a discrepancy in total quantity after production as this is difficult to estimate until the product is manufactured. Once your product is produced, you will be charged the actual manufactured quantity, and the order cannot be cancelled.
A deposit may be required for all indent orders at the time of order. These orders will be invoiced upon arrival at our warehouse, within the original date specified for your order.
If you need us to hold the products for you, our Hold in Store policy will apply. You can find more details here.
All indent orders are subject to the usual Delivery and Collection policy here.