Indent Orders

Indent Orders  

Products ordered for a specific project and from non-stocked lines (also known as “Indent Orders”) are subject to production minimums, overages, and manufacturer non-cancellation policies.  These will be outlined in your order confirmation email.   

Please note there may be a discrepancy in total quantity after production as this is difficult to estimate until the product is manufactured.  Once your product is produced, you will be charged the actual manufactured quantity, and the order cannot be cancelled.   

All indent orders will be invoiced on arrival into our warehouse in the period your order was initially requested for.  If you need us to hold the products for you, our Hold in Store policy will apply.  You can find more details here. 

All indent orders are subject to the usual Delivery and Collection policy here.